Uploading your flight data

The purpose of this article is to explain the process of taking a site from Assigned to Uploaded

Updated over a week ago


Whether you're a pilot or a self-flying customer, understanding how to upload your data is a crucial part of the process in completing your mission. This support article will show you how to upload your data to the Sitemark platform.

Some pre-requisites to uploading your data are:

Once you have completed these steps you will be able to move on to uploading your data.

Video Guide

Step by Step guide

1. Accessories

If this is the first time you will be uploading data to the Sitemark platform, you will need to add the drone equipment and accessories you used for the flight to the platform.

You can do this by clicking on the equipment button on the left panel of the platform shown in red below.

Screenshot of the Sitemark Fuse Platform showing which button to click

Once you have located the equipment tab, you will need to add your equipment. First, add your drone used to conduct the flight, you can do this by clicking the Add drone button located in the top right of the screen.

Next, you will need to add in the accessory used for the flight; navigate to the accessory menu by clicking on Accessories on the panel on the left side. You can then click the Add accessory button on the top right to add them.

Please ensure that for dual cameras eg. XT2, you add both the RGB camera and the Thermal camera for this model, as shown below.

Screenshot of accessories that have been added

2. Assigned

As a pilot or self-flying customer, the first interaction with an operation will be in the assigned status. From assigned to upload status, you are responsible for the movement of the operation through the stages.

progress bar of the process

To progress to the next planning stage, you can click on the operation on the site overview page to be taken to the next process step.

3. Planning the mission

It is time to plan your inspection to indicate the expected flight date of this operation. Below are the options available to you while the operation is Assigned.

when assigned, the options Plan flights & Download KML are available

When you click on the plan flights button shown above, you will be redirected to the page shown in the screenshot below. Before confirming the planning, you must fill in each field with the correct information.

If you do not select the correct equipment when you upload the data, the uploader will reject the photos. Please make sure you pay attention to the focal length of the camera you are using (eg 13mm vs 19mm) and the drone version you are using (eg Phantom 4 pro vs Phantom 4 Pro V2).

It's important to know that some drones/accessories are only supported for certain data products. This will likely be the reason if you see a warning that you do not have a support accessory or drone. You can find the full list of support hardware and the supported data products here.

Screenshot of the platform where you need to fill out all flight details

Once you are happy with the information you have entered and it has been accepted by the platform, the plan mission button at the bottom of the screen will turn green.

If this is not the case, please check the information you have entered to ensure each field is filled in.

Plan mission button

4. Checking photos

After you have confirmed the planning of the inspection, you will be shown the following page.

Follow-up page when confirming the planning of the inspection

You can use this feature to check the photos here before leaving the site to make sure that you have full coverage of the flight areas.

You can do this by clicking the Check Photos button highlighted above. Please note that on this screen, you are not actually uploading the photos but just checking the geographical position of the photos.

When you have checked the photos and confirmed there are no gaps in the coverage, you can move the operation to the flown status by clicking the Mark flown button shown above.

5. Uploading data

Once the status has been updated to flown, you can upload the photos by clicking the orange Upload photos button shown below.

Screenshot of page to upload the photos

The upload should be completed on one tab to avoid duplication issues while uploading.

Click the box indicating if you used RTK or PPK


  1. You can click on the checkboxes in pink below to display the flight area for the block you are uploading to. This can help identify the correct area that you are uploading to.

  2. If you have flown an inspection using either RTK or PPK, you can indicate this by checking the box highlighted in green below.

Validation checks

When uploading data to the platform, several validation checks are carried out to ensure that the correct data is being uploaded.

In the example below, an RGB photo was uploaded to the Thermal flight of this block, so it has been rejected. You can see the details of why each photo was rejected in this validation overview shown below.

Screenshot of the validation overview and reasons why photos were rejected

There are several checks that the uploader carries out to make sure that the data being uploaded is correct. These checks include the following:

  • Duplicates

  • File extension

  • Data type (RGB, Thermal, Multispectral)

  • Resolution (width, height)

  • Location

  • Camera model

  • Focal length

Rejected data when uploading

A common occurrence when uploading your data if you have not correctly planned the inspection is that your data will be rejected by the platform.

For example, if you have flown with the Mavic 3T and you have planned the Thermal flight with the Mavic 3T and the RGB flight with the Mavic 3E Wide. The platform will let you upload the thermal data because the planning in the platform matches the exif data from the photos.

However when you try to upload the RGB photos the planning information says Mavic 3E Wide but the exif data says Mavic 3T Wide. Because of this mismatch of information the platform will block the upload. If this happens you will need to reach out to support@sitemark.com to be able to move your operation back to planned so that you can update the planning information with the correct information.

Once the operation has been moved back to the Planned status, you will need to update the mission with the correct planning. For example if you flew your mission with the Mavic 3T, you will need to add the Mavic 3T sensor to the thermal flights and the Mavic 3T Wide to the RGB flights. The same applies to other dual camera drones such as the M30T or the H20T.


If this is a data product that requires ground control points (eg. Solar Construction), you will also need to tag the GCPs and push the operation to processing at this point. You can follow this support article on how to do so.

Once all images are uploaded, Sitemark will perform the Quality Check on the data to ensure that the data is suitable. If it passes the Quality Check, we will process the data without any further contact.

If the data fails the quality check process, you will be sent an overview of why it has failed and a recommendation on how it can be fixed.

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