Acquiring good quality data is the first step in delivering quality results. Making sure that you are set up properly for your flight will give you the best chance of success. In this article we will cover the things to check before your flight and some of the areas of flying we typically see go wrong.

For a more exhaustive list of the requirements for these data products you can use the following support articles:

Are you flying with the H20T? Make sure you are using the correct camera (Zoom lens) and that you are setting it to the correct zoom (2x) before each flight. For more details you can read this support article.

Sitemark is not compatible with super resolution thermal images. If you are flying with a thermal camera that supports this feature, make sure to disable it before all of your flights. For more details on this, you can read this support article.

For a full list of our supported hardware you can check out this support article.

We prefer that the panels be fixed horizontally. If this is not possible, the angle of the trackers should not exceed 50° from horizontal.

Avoid flying early in the morning/late in the afternoon when the sun is in the lowest position to minimise the inter-row glare.

If the dual-axis tracker is higher than <5 m - please follow the rooftop guidelines and, if needed, increase the altitude to ensure every tracker is entirely visible on the visual and thermal photos.