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Managing remedial actions for thermal anomalies
Managing remedial actions for thermal anomalies

Learn how to keep track and perform remedial actions with help from the platform.

Updated over a week ago

Introduction

You've just received an email informing you of completing your thermal inspection. A quick dive into the platform reveals some hotspots, a string that's down, some open panels, and several potential PID issues.

This article will explain how to start using the remedial actions on the platform and some helpful tips on how it can be used to focus your interventions and make them more efficient.


Exploration

When you first open the operation there might be a lot of anomalies that have been identified in this inspection.

Anomalies overview

Let's look at what information we can use to determine which anomalies are worth investigating further and what we should do about them.

You can start by clicking on one of the anomalies on the map to open the anomaly information modal specific to that anomaly.

Information popup of an anomaly.

You can see that this specific anomaly might be a PID issue, which is a physical problem inside the module. However we can see that it's still relatively early in it's degradation process as it's only lost 20% of it's capacity.

While there's a lot more data to explore in the other sections, this article will focus on the Remedial action section. If we open it up, we'll find Sitemark's recommendations for this anomaly.

Remedial section of an anomaly.

The Remedial Action field highlights what action to take for this anomaly. Since the problem isn't too bad, the platform suggests monitoring it. You can do that through your monitoring system, field checks, or yearly drone scans. The platform will also track this anomaly through your future inspections of this site to monitor it's progress.

The Estimated Remedial Cost highlights what that remedial action will cost you. It's handy to prioritise remedial actions. To learn more about the remedial costs and how they are calculated, you can check out this support article on thermal anomaly properties.

The Status field tells you whether you should still look at the anomaly, whether a fix is in progress, whether the issue has been resolved, or whether you won't do anything about it. In this case, we'll leave it on To Do until we've gathered more information to decide.


Prepare remedial actions

You've seen an example of remedial action in the previous section. Here's a table that highlights the different remedial actions supported by the platform.

Name

Description

Replace

Replace the module with a new one.

Repair

Repair the problem. Assumes 1 hour of work for a technician.

Quick Fix

Quick repair. Assumes 10 minutes of work for a technician.

Move

Move the module to a different string or change the wiring. Assumes 30 minutes of work for a technician.

Clean

Clean the module or remove obstructions.

Remove Vegetation

Remove the vegetation affecting the module.

Field Check

More information must be gathered in the field to determine remedial action.

Monitor

The problem isn't severe enough yet. Check again in the next drone scan.

Warranty

Include the module in a warranty claim towards the manufacturer.
โ€‹It can only be set by the user, as the Fuse platform doesn't know the warranty requirements.

Do Nothing

No action is required.

If any of the recommended remedial actions are incorrect, or if you want to include some modules in a warranty claim, you can edit the anomaly to change it.

You can edit them one-by-one or in bulk using our bulk edit feature, to learn more about how to use this feature you can find the support article here.

You can change the remedial action of an anomaly.

Filtering on remedial actions

In order to better prepare for any interventions you might make based on these results, it will be helpful to look at different views of your results. To do this, you can filter on the Remedial Action data point. Some examples of how this can be useful are shown below.

Technical fieldwork

Modules that must be replaced, repaired, or moved must be sent to your technical team. You can filter out these issues and either export them as Excel or PDF or send them to the Field Link to automatically get the updates back into the Fuse platform.

Routine site maintenance

If the modules have to be cleaned or vegetation has to be removed, you should either wait for the next routine maintenance or order the next service.

We recommend routine maintenance before a thermal inspection to avoid this thermal anomaly.

Warranty claim

If additional information has to be collected, the Field Link is a great way to do that. Once all the information is available, a PDF report is usually enough to complete your claim.


Complete remedial actions

If you're using the Field Link, completing a remedial action is as easy as changing the status of that ticket to resolved and importing the changes back into the platform.

If you're using the platform itself, you can edit the anomaly to change the status to resolved to indicate that this intervention has taken place and the problem should not persist.

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