You've just received an email informing you of completing your thermal inspection. Great! 🎉 A quick dive into the platform reveals some hotspots, a string that's down, some open panels, and several potential PID issues.

You have two options now:

We'll assume you went for the second option. 😉

There are a lot of anomalies visible when you open up the operation.

Let's look at what information we can use to determine which anomalies are worth investigating further and what we should do about them. Clicking on one of the anomalies on the map reveals a lot of useful information.

You can see that this specific anomaly might be a PID issue, which is a physical problem inside the module. It's not too bad yet, though, as the panel has only lost 20% of its capacity.

There's a lot more data to explore in the other sections, but let's zoom in on the Remedial section for this tutorial. If we open it up, we'll find Sitemark's recommendations for this anomaly.

The Remedial Action field highlights what action to take for this anomaly. Since the problem isn't too bad, the Fuse platform suggests monitoring it. That means we'll watch this panel to see if the problem worsens. You can do that through your monitoring system, field checks, or yearly drone scans. Don't worry; we'll keep track of it and let you know if anything pops up. 😉

The Estimated Remedial Cost highlights what that remedial action will cost you. It's handy to prioritize remedial actions. Learn more about remedial costs.

The Status field tells you whether you should still look at the anomaly, whether a fix is in progress, whether the issue has been resolved, or whether you won't do anything about it. In this case, we'll leave it on To Do until we've gathered more information to decide.

You've seen an example of remedial action in the previous section. Here's a table that highlights the different remedial actions supported by the platform.

If any of the recommended remedial actions are incorrect, or if you want to include some modules in a warranty claim, you can edit the anomaly to change it. You can edit them one-by-one or in bulk using our bulk edit feature.

Learn more about bulk edits.

Depending on the remedial action, you'll prepare a few more things. You'll filter out the anomalies with certain remedial actions for all of these cases.

Learn more about filtering.

Modules that must be replaced, repaired, or moved must be sent to your technical team. You can filter out these issues and either export them as Excel or PDF or send them to the Field Link to automatically get the updates back into the Fuse platform.

Learn more about the Field Link

If the modules have to be cleaned or vegetation has to be removed, you should either wait for the next routine maintenance or order the next service.

We recommend routine maintenance before a thermal inspection to avoid this thermal anomaly.

If additional information has to be collected, the Field Link is a great way to do that. Once all the information is available, a PDF report is usually enough to complete your claim.

Learn more about the Field Link

If you're using the Field Link, completing a remedial action is as easy as changing the status of that task to resolved and importing the changes back into the platform.

If you're using the platform itself, you can edit the anomaly to change the status to resolved.

All of the anomalies are marked as resolved or won't do? Epic! You've handled all of the issues!