Knowing where you have problems on site is great, but you must tackle them to improve your site's performance. This is where the Field Link comes in handy.
This is a guide for a specific use case of the Field Link that doesn't cover the more general setup. Learn more about Field Link setup here.
1️⃣ Prepare punch list
You must first determine what has to be done for each anomaly. Not all anomalies are worth taking care of now, so you'll want to create a focused punch list of actions your technicians have to take. Our platform helps you by recommending remedial actions based on the type, cause, and severity of the anomalies.
Once you know what to do for each anomaly, you can create punch list items for the anomalies that require actions to be taken in the field. You can easily do this with the Create Punch List Items bulk action.
2️⃣ Resolve anomalies in the field
As soon as the punch list items are created, your technicians will see them in their Field Link so they know exactly what to work on.
💡 Depending on the permissions you gave your technicians, they'll see all anomalies or only the punch list items.
To tackle the punch list items, you go through the following steps:
You locate yourself on the map using the blue location dot and travel to the module on which the punch list item is placed. Enabling overlay layers (through the layers button on the top right) can help to have additional context, like row numbers.
You tap on the punch list item to get details about the issue.
You add some pictures, videos, or other attachments to document the issue or what you did to resolve it.
You add comments to document the issue or what you did to resolve it.
You change the item's status to Resolved to indicate the issue has been solved. You can do this by tapping the pencil icon.
3️⃣ Explore data in Sitemark Fuse
Any updates, attachments, and comments from your technicians will immediately be visible on the Fuse platform.
