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Field Link
Introduction to Sitemark Field Link
Introduction to Sitemark Field Link

A general introduction into Field Link including setup and basic usage.

Updated over a week ago


Field Link is the mobile extension of the Sitemark platform designed for use in the field. It allows field teams to manage tickets, take pictures, add comments, highlight issues, and more. All data is automatically synced with the Sitemark platform.

ℹ️ To use Field Link, your site must have an active Digital Twin and Field Link Addon license. Contact your account manager for details.

Installing Field Link

Sitemark Field Link is available for both iOS and Android devices. Use the links below to download the app, or search for "Sitemark Field Link" in the app store.

For iOS Devices

For Android Devices

Logging In

Log in using your Sitemark user account credentials, the same ones you use for the web version. If you encounter any issues logging in, you can reset your password by clicking the "Forgot Password" link.

Site Overview

Upon logging in, you will see an overview of all the sites in your account. Use the search bar at the top to find a specific site. Sites are sorted based on their last activity, with sites lacking a Field Link license appearing greyed out at the bottom of the list. Click on any site to proceed to the site view.

Site View

After selecting a site, you will navigate to the Site View, which has two tabs: Map View and Tickets View.

  1. Map View: Displays the latest state of your site, including all tasks and components (if the site has an Advanced license).

  2. Tickets View: Provides a list view of all tickets on your site.

ℹ️ To use Field Link to resolve detected anomalies from a Solar Thermography operation, you first need to create tickets for them through the web platform. Click here to learn more about creating tickets.

Click on any ticket or component to view all associated data. Edits can be made by tapping on any property, and changes are saved automatically in the background.

Use the filters at the top right to search for specific tasks. These filters apply to both the map and the tickets list view.

Creating New Tickets On-Site

There are two ways to create new tickets on-site: on the map view or on a specific component.

Creating a Ticket on the Map

Press the + button at the bottom right corner of the map view.

Position the map at the desired location for the ticket. On the next screen, choose the form you wish to use for the ticket. Then click the save button to create the ticket.

Creating a Ticket on a Component

Click on a component in the map view. Then, click the + button at the top right of the overlay. Follow the steps to create the ticket.

Offline Mode

Field Link supports offline use. For more information, read this article.

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