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How to use Field Link offline

Updated over 3 weeks ago

Field Link's offline mode enables you to work without an internet connection. Follow these steps to ensure a seamless offline experience:

How to go offline?

  1. Prepare with a Strong Internet Connection: Before going offline, ensure you have a stable internet connection. This is crucial for downloading all necessary data to your phone.

  2. Open the Site in Field Link: Navigate to the specific site you wish to access offline.

  3. Download Site Data: Click the download icon at the top of the screen. Field Link will begin downloading the site data to your phone. Once the download is complete, a notification will appear at the bottom of the screen.

  4. Working Offline: Any changes made while offline will automatically synchronize with the cloud once you are back online. To verify if a site is available for offline use, click the info icon next to the site in the main site list.


What features are available offline?

The following features are currently available offline:

  • Ticket creation, viewing and editing

  • Component viewing and editing

  • Ticket attachment creation and viewing

  • Design Files in PDF format up to 20 MB

  • Filters: ticket status, assignee and tags

The following features are currently not yet available offline, but coming up soon:

  • Ticket comments

  • Ticket attachment creation for tickets that were created while offline (created tickets need to sync online first before offline attachment creation is supported)

  • Map base layer and latest visual othomosaic.

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